777da's Privacy Policy —
Your information is completely safe
We take your personal information very seriously. With SSL encryption and a fair play policy, your data is always protected on 777da.
1 Introduction & Purpose of This Policy
This privacy policy describes in detail our commitment and approach to collecting, processing, storing, and protecting the personal information of 777da platform users. 777da is an online betting platform built for players in Bangladesh, and we believe that ensuring the security of our users' information is our foremost responsibility in earning their trust.
By registering on our platform or using any of our services, you are considered to have agreed to the terms of this privacy policy. If for any reason you disagree with any part of this policy, we ask that you contact our support team before using our services.
777da reserves the right to update this policy from time to time. We will post a notice on our platform before any significant changes take effect.
2 What Information We Collect
We collect certain information to operate the 777da platform and to provide you with the best possible service. The categories of that information are described below:
Identity Information
- Full name and date of birth
- National ID number (for age verification)
- Email address
- Mobile number
- Residential address
Financial Information
- bKash, Nagad, Rocket, and Upay account details
- Bank account details
- Transaction history
- Deposit and withdrawal records
Technical Information
- IP address and device information
- Browser type and operating system
- Login time and session information
- Cookies and tracking data
Usage Information
- Game history and preferences
- Betting patterns and behaviour
- Time spent on the platform
- Records of contact with the support team
3 Purpose of Using Your Information
777da uses your information only for specific and legitimate purposes. Those purposes are described in detail below:
Account management and verification
We use your identity information to create, verify, and manage your account. Age verification (21+) and identity confirmation in particular are mandatory steps in our process. This is done for your own protection.
Transaction processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Our minimum deposit amount is ৳300 and our minimum withdrawal amount is ৳500. All transactions are completed through secure, encrypted channels.
Providing customer support
We use your account information to assist you through our 24/7 live chat and email support services. Our support team is always ready to help in both Bengali and English.
Ensuring responsible gaming
By analysing your usage information, we can identify potentially addictive behaviour and provide the necessary support. This is part of our responsible gaming programme.
Platform improvement and security
We use technical information to prevent fraudulent activity, maintain platform security, and continuously improve your experience.
4 Sharing Information with Third Parties
777da never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Information necessary to complete your transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These organisations are bound by their own privacy policies.
- Technology partners: Technical information may be shared with the technology service providers used to operate the platform, but they are bound by confidentiality agreements.
- Legal obligations: Information may be provided pursuant to a court order or a lawful request from a legal authority. In such cases, we will only provide the information legally required.
- Corporate restructuring: Information may be transferred in the event of a business merger or acquisition, but the new party will be required to comply with the terms of this policy.
5 Cookies & Tracking Technologies
The 777da platform uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us recognise you and remember your preferences.
Essential Cookies
Essential for maintaining login sessions and the basic functionality of the platform. These cannot be disabled.
Analytics Cookies
Used to monitor platform usage and improve the experience. You can disable these if you wish.
Preference Cookies
Used to remember your language, settings, and personal preferences. Controllable from your browser settings.
Security Cookies
Used to detect fraudulent activity and ensure the security of your account.
You can manage cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect some functionality of the 777da platform.
6 Data Security Measures
777da has put multiple layers of security in place to protect your information. Our security framework is as follows:
- SSL/TLS encryption: All data exchanged between our platform and your device is protected by industry-standard SSL encryption. This prevents third parties from reading or altering your information.
- Secure server infrastructure: Firewalls, anti-malware software, and intrusion detection systems are active in our data centres.
- Access control: Only authorised staff can access your information, and only for specific reasons. All access is logged and reviewed regularly.
- Regular security audits: Regular technical testing is conducted to ensure the security of our systems.
- Two-factor authentication: An additional verification process is activated for suspicious login attempts.
No measure in cybersecurity is 100% guaranteed. However, we make every effort and keep our security measures updated in line with advances in technology.
7 Data Retention Period
777da retains your information only for as long as it is needed to fulfil its purpose or as required by legal obligations. The general retention periods for different types of information are noted below:
- Account information: Retained while the account is active and, after closure, for a defined period in accordance with legal and regulatory requirements.
- Transaction records: Financial records are retained for an extended period in accordance with legal obligations.
- Communication records: Records of conversations with the support team are retained for a defined period for the purpose of improving service quality.
- Technical logs: Technical logs are retained for a limited period for security purposes.
When the need to retain any information has ended, we delete it or anonymise it in a secure manner.
8 Your Data Rights
As a user of 777da, you have the following rights over your own personal information:
Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request that any errors in your information be corrected.
Right to Erasure
In certain circumstances, you have the right to request that your information be deleted, subject to legal obligations.
Right to Restriction of Processing
In some cases, you have the right to request that the processing of your information be temporarily restricted.
Right to Data Portability
The right to receive the information you have provided in a readable format applies in certain circumstances.
Right to Object
You have the right to object to certain types of processing of your information.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
9 Protection of Minors' Information
777da is for persons aged 21 and over only. We do not knowingly collect information from any minor. Age verification is a mandatory step in our registration process.
If we learn that a minor has registered on our platform, we will immediately close that account and delete the information collected.
If a guardian or parent believes their minor child has registered on our platform, please contact us immediately at [email protected].
10 Policy Changes & Updates
777da may update this privacy policy from time to time in light of technological changes, legal requirements, or business changes. In the event of any significant change, we will notify you in the following ways:
- Displaying a notice on the platform
- Sending a message to your registered email address
- Noting the date of the most recent change at the top of the policy
Continued use of the platform after any changes will indicate that you have agreed to the updated policy. We recommend that you review this policy regularly.
11 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. The 777da support team is available 24 hours a day, 7 days a week.
Contact by email
For any privacy-related requests:
[email protected]
Contact via live chat
24/7 live chat support is available.
In both Bengali and English.
We process all privacy-related requests as quickly and carefully as possible. Thank you for your trust and cooperation.